Refund policy

We want you to love your order. If something isn't right, you can request a refund within 15 days of receiving your order. Requests made more than 15 days after delivery can't be accepted.

Damaged, defective, or incorrect items
If your item arrives damaged, defective, or isn't what you ordered, contact us within 15 days of delivery with your order number and a photo of the item. We'll send a free replacement or issue a full refund, including shipping. You won't need to send the item back.

Changed your mind
Unused items in their original condition can be returned within 15 days of delivery. Contact us first for return instructions; items sent back without an approved request can't be processed. Return shipping is paid by the customer, and the original shipping charge isn't refundable. Your refund is issued once we receive the returned item.

How refunds are paid
Approved refunds go back to your original payment method. Depending on your bank, it can take 5 to 10 business days to appear.

How to request a refund
Reply to your order confirmation email or contact us through our Contact page with your order number, the item, and the reason for your request.